Shopify AI Chatbot & Customer Support Apps (2026)

Updated: January 2026

Automate responses, resolve customer questions instantly, and steer visitors toward purchase decisions with the following Shopify AI Chatbot & Customer Support Apps.

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Tidio – Live Chat & AI Chatbot

start 4.7 dollor Free plan available setting AI chat + live support

Keeps conversations moving with quick replies, while your team steps in when it’s time to close the sale.

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Chatty AI Chatbot & Live Chat

start 4.9 dollor Free plan available setting Multichannel AI inbox

Keeps chats from email, social, and live chat organized in one place.

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SmartBot: Leading AI Chatbot

start 4.7 dollor Free plan available setting Context-aware AI replies

Uses your store’s content to deliver accurate, brand-aligned AI responses for customer questions, product recommendations, and order support.

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Juphy – AI Chatbot & ChatGPT

start 4.7 dollor Free trial available setting AI sales & support assistant

Helps shoppers find products, get answers, and move to checkout faster with personalized AI conversations.

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Moose – AI Chatbot & Live Chat

start 5.0 dollor Free setting AI chat + live support

Gives customers quick answers and brings your team in when a real conversation is needed.

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HeiChat – AI Sales Chatbot

start 4.9 dollor Free to install setting Multilingual AI sales assistant

Supports global shoppers with fast, language-friendly conversations.

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VanChat – AI Chatbot & Live Chat

start 4.9 dollor Free plan available setting AI sales & live chat automation

Helps turn visitors into buyers with AI-powered chat that handles sales questions, order updates, and support around the clock.

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Willdesk: Live Chat&AI Chatbot

start 4.8 dollor Free plan available setting AI-powered helpdesk & automation

Keeps support organized across chat, email, and social channels.

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Chatra — Live Chat & Chatbot

start 4.8 dollor Free plan available setting Live chat & chatbot automation

Helps you chat with visitors in real time, recover carts, and answer questions automatically — all from one shared inbox.

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Zipchat AI Chat & AI Chatbot

start 4.8 dollor Free trial available setting AI sales & support automation

Handles questions, follow-ups, and sales without slowing your team down.

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BestChat – AI Chatbot + Live Chat

start 4.7 dollor Free plan available setting AI chat with live agent handoff

Helps customers get answers quickly, with smooth handoffs to your team when a real conversation is needed.

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Re:amaze – AI Helpdesk & Chat

start 4.5 dollor Free trial available setting AI-powered helpdesk & live chat

Keeps customer conversations organized across every channel you use.