Selling online in Canada has its own details. Shoppers expect CAD pricing and Interac at checkout, tax has to be right for each province, and shipping across a country this size can eat a margin before you notice. We have built for these conditions for 17 years, so they are handled in the build rather than discovered after launch.
Average return on investment from redesign + CRO strategy
Average increase in conversion rate after our Shopify UX overhaul
Faster page load speed after performance optimization
Revenue lift from integrating Shopify email, SEO and paid media
Most Shopify themes are designed for the US market. These are the Canadian details we configure on every build, before your first customer reaches checkout.
Your store launches in Canadian dollars, with Interac through Shopify Payments and Moneris where you need it. If you sell into the US, Shopify Markets shows American visitors USD pricing from the same store and admin.
Tax rules change at every provincial border. We configure Shopify’s tax settings for each province you ship to and place test orders from them before launch, so totals are right from the first sale.
We connect Canada Post or Purolator, or keep the carrier you already use, and model rates and free-shipping thresholds against your real costs. When the business needs it, we go further: Grannie Annie’s wholesale rates are calculated by province and case quantity.
Reaching customers in Quebec or New Brunswick takes more than a translation app switched on at the end. We build bilingual Shopify stores where navigation, products, accounts and checkout work fully in English and French, and each language has its own URLs so both versions can rank.
Grannie Annie, a Montreal pepper sauce brand, launched a bilingual B2B store with us in four weeks. Wholesale buyers register, get approved and order online in either language.
English
French
Most clients start with a new store or a migration. Many stay with us for what comes after launch, because the team that built the store already knows how it works.
Get the structure wrong at launch, and it shows up later as slow pages and workarounds. We plan layout, theme setup, and core features for performance from day one, with Canadian checkout and bilingual content set up as part of the build.
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Replatforming from WooCommerce, Magento, X-Cart, or a custom system covers far more than products. We move data, URLs, redirects, and tracking end to end, and keep your current store live until a planned cutover.
See how we migrate stores to Shopify
Plus gives you more control and fewer guardrails. We decide what genuinely needs custom work and what should stay native, so the store stays stable as volume grows.
Explore Shopify Plus development
Most stores lose sales to unclear pages and small points of friction, not a lack of traffic. We use analytics and session recordings to find the problem, then fix layout, messaging, and checkout without redesigning what already works.
Explore Shopify CRO services
SEO, paid ads, email and retention are planned as one programme and measured by revenue. Our team runs campaigns for stores we know from the inside.
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After launch, the work shifts to updates, fixes, and steady improvement. The team that built your store keeps it fast and stable and keeps making it better.
Explore Shopify maintenance plans
We use AI where it earns its place: spotting patterns in store data, prioritizing CRO tests and sharpening merchandising. Strategy and judgment stay with people.
Explore AI for Shopify growthEvery project has one senior lead who owns it from discovery to launch. You are never passed between account managers, and every brief, design file, approval and decision sits in Flux, our project management portal, which you can check at any time.
Your senior lead runs discovery and stays your single point of contact until launch. If you already sell online, we audit the current store first: GA4 and Search Console data, session recordings in Microsoft Clarity, and a full Screaming Frog crawl. You get a written scope with milestones, so the budget is settled before design starts.
Catalogue structure gets decided before anyone opens a design file. We plan collections, filters and navigation around how your customers search, then wireframe the key templates in Figma. On Soccer City, this stage meant reorganizing 3,000+ SKUs across 100+ collections.
Designers build full desktop and mobile layouts in Figma from the approved wireframes, along with a component library your team can reuse later. You review real page designs, not mood boards, and nothing moves to development until you sign off.
Developers build a theme your team can edit through Shopify sections, without calling us for every change. We connect and test each app, import products with Matrixify, and configure CAD payments, provincial tax, Canadian carriers and French content where needed.
We test on physical devices and through BrowserStack, check speed with Lighthouse and Core Web Vitals, and place test orders from different provinces. For replatforming, every old URL is mapped to its new address. Your current store stays live until a single, planned cutover.
After launch we watch speed, errors and checkout behaviour for the first 4 weeks and fix what real traffic exposes. From there, most clients move onto a maintenance or CRO plan with the same team.
Three recent projects from three provinces, each solving a different problem.
Montreal, QCBilingual B2B Shopify store with wholesale registration, approval, gated pricing and passwordless login, plus shipping calculated by province and case quantity.
Vancouver, BCX-Cart to Shopify migration for a soccer retailer selling to shoppers and sports teams, including shared inventory across dozens of team stores. Rankings held after launch.
Ottawa, ONLuxury fashion store redesigned with an editorial feel to support a growing roster of designers.
Wherever you are based, you work with the same senior lead and the same Toronto and Ottawa team. Choose your city for local projects and details.
Ontario brands rarely sell only in Ontario. We set up HST alongside other provinces’ tax, US selling through Shopify Markets, and shipping rates that stay profitable beyond the GTA.
Quebec shoppers expect a full French store, not a translated layer. We build bilingual Shopify stores with separate URLs for each language and configure GST and QST from the start.
BC orders carry GST plus PST, and deliveries to the islands and the interior cost more than most merchants expect. We configure tax correctly and build shipping rates that protect margin on remote orders.
Alberta has no provincial sales tax, but customers in other provinces do. We set Shopify up so Alberta orders charge GST only while out-of-province orders charge the correct HST or PST, with shipping rates for city and rural deliveries.
Manitoba and Saskatchewan each add their own provincial sales tax to GST, and most orders travel long distances. We configure both taxes and build shipping rates around real carrier costs for the region.
Nova Scotia, New Brunswick and Newfoundland and Labrador charge HST, and parcels here travel further than most. We set up HST, carrier rates for the region and, for New Brunswick brands, full English and French stores.
“They didn’t just build a store — they helped us think through how to present the brand and products properly… Conversion rate has improved to around 2.7%, subscription sign-ups are coming in steady (close to 20% on some products), and we’re already seeing repeat orders. Their team was equally vested in the project with us and suggested ideas outside their current project scope.”
“Working with eCommerce Development Pros was a fantastic experience. Their communication was clear and prompt, their technical knowledge of Shopify is top-tier, and the entire process was smooth from start to finish. They delivered exactly what we needed on time and with real professionalism. Highly recommended!”
“Our new Shopify store is faster, easier to manage, and overall much more stable. It honestly feels like we finally have the right foundation to grow.”
Budget moves with complexity, not page count. A redesign on an existing catalogue with a premium theme sits toward the lower end. Bilingual builds, gated wholesale pricing, large catalogues and replatforms with full redirect mapping move it up.
For new stores, the build happens on our Shopify Partner account, so you pay no Shopify plan fees until launch. What you will not see from us is a low entry price followed by change requests for work that should have been scoped at the start.
Shopify website projects with eCommerce Development Pros start at $10,000 CAD. Most clients invest between $20,000 and $100,000, depending on custom design, B2B and integration requirements, and whether data is migrated from another platform. Every quote is written and fixed to an agreed scope after discovery.
Every Shopify project starts with a few of the same questions: what will it cost, how long will it take, and what happens to my store when changes are made? These are fair concerns, and we hear them from nearly every client we work with.
For a store that matters to your revenue, hire a team that has built for the Canadian market before. Offshore rates look cheaper, but the savings tend to disappear in rework on provincial tax, French content, and carrier setup, and in feedback loops across time zones. With us, one senior lead runs your project from discovery to launch, in your business hours, and every brief, file and approval is logged in Flux, our project management portal.
Shopify website projects with us start at $10,000 CAD. Most of our clients invest between $20,000 and $100,000, depending on how much custom design, B2B functionality, integration work, and data migration the store needs. A redesign on an existing catalogue sits at the lower end. A bilingual B2B build or a large-catalogue replatform sits higher. You get a written quote after discovery, and our Shopify Cost Calculator gives a starting estimate before we talk.
A new Shopify store with a focused catalogue and standard functionality takes 4–5 weeks. Larger catalogues, complex logic such as B2B pricing or custom shipping rules, and third-party integrations take 8–16 weeks, depending on complexity. Timelines hold when workstreams run in parallel and product content arrives on schedule, so content deadlines are written into the scope from day one.
Yes. We work with brands across Canada, including Grannie Annie in Montreal and Soccer City in Vancouver. Your senior lead runs scheduled video calls, and every brief, design file, and approval sits in Flux, our project management portal, so your location makes no difference to how the project runs.
You do. For new stores, we build in a development store under our Shopify Partner account, so you pay no Shopify plan fees during the build. At launch, we transfer ownership to you, including the store, theme, apps, and data. For redesigns of an existing Shopify store, we work as collaborators on your account, so ownership never changes hands.
For most DTC and B2B brands doing serious online revenue, yes. Shopify started in Ottawa, and CAD pricing, Interac, Shopify Payments, provincial tax, and Canada Post rates work without custom development. Native B2B tools now cover gated wholesale pricing and approvals, which used to need a separate platform. One limit to know up front: on standard plans, checkout customization is restricted to branding and the thank-you and order status pages. If your business depends on custom checkout logic, you need Shopify Plus, and that only makes economic sense once your volume supports it. We will tell you during discovery if Shopify is not the right fit.
Yes, once tax is configured properly for each province you sell into. Most errors we see come from rushed setups, such as products missing tax overrides or shipping rates taxed incorrectly. We set tax up during the build and test real orders from several provinces before launch.
The best setup comes from your order profile, and we advise on it before anything is built. Canada Post and Purolator both connect to Shopify, and apps such as ShipStation cover other carriers. For many stores, Shopify’s built-in tools are enough to set rates by zone and weight. Others need custom rates based on order volume and customer location: Grannie Annie’s wholesale rates are calculated by province and case quantity. We model rates against your margins so free-shipping thresholds do not quietly cost you money.
Yes. Shopify Markets runs US pricing in USD, US shipping rates, and duties from the same store and admin. We set it up during the build, so American orders show landed costs at checkout instead of surprise charges at delivery, which is one of the most common reasons cross-border orders get refused.
Yes. Grannie Annie’s B2B store in Montreal runs fully in English and French, including wholesale registration and customer accounts. Each language gets its own URLs and metadata, so both versions can be indexed and ranked, and your team manages translations inside Shopify.
As a planning guide, start evaluating Shopify Plus at around CAD $2 million in annual online sales. Without a specific Plus feature you need, we would usually want to see CAD $3–5 million before recommending the move.
Shopify currently lists Plus at $3,400 CAD/month on a three-year term ($3,650 on a one-year term), against $389 CAD/month for Advanced billed yearly. That is about $36,132 more per year, before migration or implementation costs: roughly 1.8% of revenue at $2 million and 0.9% at $4 million.
Consider Plus sooner if you need multiple expansion stores (nine are included), more advanced B2B setups, or checkout customization.
Below $2 million, we usually recommend staying on Advanced. Between $2 and $5 million, run the numbers. Above $5 million, assess Plus seriously, based on the value it adds rather than sales volume alone.
The same team that built the store stays on. Shopify maintenance plans cover app and theme updates, fixes, and small improvements, and many clients add CRO or marketing once real sales data comes in. You keep one point of contact rather than starting over with a support desk.
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