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Client Work That Drives Real Results

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Client
Vetmeds
Project Key Features
  • Custom Shopify Website for Veterinary Pharmacy
  • Prescription-Aware Product Architecture
  • Advanced Search (Brand, Condition & DIN)
  • Custom Prescription Submission Workflow
  • Custom Shopify App for Pet Profiles
  • Catalog-Only Launch with Ecommerce-Ready Backend
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Overview

Vet Meds is a veterinary pharmacy serving pet owners and clinics across Canada. While the business had strong supplier relationships and industry trust, it needed a Shopify store capable of supporting the unique requirements of selling veterinary medications online. The site needed to launch in catalog-only mode due to compliance requirements, while being architected to transition to full ecommerce without rework later.

Catalog-Only
Checkout and workflows built before launch
Custom Shopify App
Pet profiles, prescriptions, & admin approvals

Problem & Challenge

Selling veterinary medication online is fundamentally different from standard ecommerce. Vet Meds needed a Shopify store that could handle prescription requirements, strict compliance rules, and a large catalog—without creating friction for customers or staff.

Key challenges included:

  • Establishing trust and credibility from the first interaction
  • Supporting complex search behavior (brand names, conditions, DINs)
  • Handling prescription products without clunky forms or manual follow-ups
  • Launching in catalog-only mode while preparing for future ecommerce
  • Structuring hundreds of products without overwhelming navigation

How We Approached the Build

From the start, this project was treated as a custom Shopify development build, not a theme setup. Priorities were set early to guide every design and technical decision.

Our focus areas were:

  • Designing a clean, medical-grade interface that feels professional without being cold
  • Building a powerful search experience tailored to how pet owners actually search
  • Creating a prescription workflow that fits naturally into the browsing journey
  • Architecting the backend for a seamless switch to ecommerce when allowed
  • Ensuring the entire experience works flawlessly on mobile

Rather than working around Shopify’s limitations, we extended it where necessary to support real pharmacy workflows.

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The Finished Store

The finished Shopify store feels calm, clear, and trustworthy. Customers can quickly narrow products by pet type, condition, or treatment, understand prescription requirements upfront, and submit prescriptions without confusion.

Behind the scenes, Vet Meds now operates on a backend built for scale—complete with pet profiles, prescription tracking, and admin controls that reduce manual work. The platform is already prepared for full ecommerce activation, ensuring future growth won’t require rebuilding the foundation.

Visit Vet Meds

Vetmeds

When compliance, scale, and usability all matter, structure beats shortcuts.

Ecommerce Development Pros Team

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