Ecommerce Development Pros (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide while using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with applicable Canadian privacy laws, including the **Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
Information You Provide Directly
When you fill out forms, request a quote, or contact us, we may collect:
- Name
- Email address
- Phone number
- Company name
- Project details
- Files or documents you submit
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and analytics tools, including:
- IP address
- Browser type
- Device type
- Pages visited
- Referring websites
- Session behavior on the website
This information helps us understand how visitors use our website and improve user experience.
2. How We Use Your Information
We use the collected information for purposes including:
- Responding to inquiries and quote requests
- Providing Shopify development, marketing, and related services
- Communicating about projects or services
- Improving website functionality and performance
- Analyzing website usage and marketing effectiveness
- Preventing fraud or misuse of our services
We only use personal information for the purposes for which it was collected or as otherwise permitted by law.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic.
These cookies may be used for:
- Website analytics
- Session tracking
- Performance optimization
- Marketing insights
Users can control or disable cookies through their browser settings. Disabling cookies may affect certain website functionality.
4. Third-Party Services
We may use trusted third-party service providers to help operate our website or deliver services, including:
- Website analytics providers
- Marketing tools
- Email communication platforms
- Hosting providers
These providers may have access to limited information necessary to perform their services but are not permitted to use your information for unrelated purposes.
5. Information Sharing
We do not sell, rent, or trade personal information.
We may share information only when necessary:
- To provide requested services
- With trusted partners or service providers assisting in service delivery
- When required by law or legal process
- To protect our legal rights or prevent fraud
6. Data Security
We implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, or misuse.
While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
8. Your Privacy Rights
Under Canadian privacy laws, you have the right to:
- Request access to personal information we hold about you
- Request corrections to inaccurate information
- Withdraw consent for certain uses of your data
- Ask how your information has been used or shared
Requests may be submitted using the contact details below.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of those websites.
10. Children’s Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes. The updated version will always be posted on this page with the revised date.
12. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Ecommerce Development Pros
Toronto & Ottawa, Canada
